Student Support Services
At MST we are aware that there can be a range of challenges that a student might face over the course of study. Whilst MST doesn’t necessarily provide all of these services, we are happy to guide you towards places where such services can be accessed. MST is committed to joining students in prayer as they seek support for the various challenges that may arise throughout their studies.
For general enquiries, please feel free to get in touch via reception: firstname.lastname@example.org or ring on (03) 9881 7800 during business hours – to either talk with someone from the Student Services team or arrange a meeting.
For any medical, or police related emergencies, please contact emergency services on (000) first.
With regards to specific services
The contact for all concerns related to Overseas Students, such as living and studying in Australia, is the Registrar. Please get in touch via reception to arrange a time to speak.
For further information on studying as an Overseas Student see our Overseas Student Page.
Whilst MST doesn't provide any in-house accredited Counselling services, there are staff available for general spiritual support. Often facing a challenging situation can be greatly helped by having someone to sit, listen, and pray with you through it. We strongly encourage students to reach out to either Pastoral Staff at their church, a mentor, or a close friend, but if you feel like you might benefit from someone to provide a little more spiritual guidance, please get in touch with either reception, or the Registrar.
If you require any professional counselling services, we are happy to connect you with an available services nearby. The point of contact is the Registrar, the Dean of Students, or the Academic Dean.
We're aware that adapting to Higher Ed study, particularly academic theological study, particularly the large volume of reading and the writing of essays. MST offers to provide some degree of support to students who may be struggling to adapt to the skills required. There are resources available through the online learning portal (eCampus), most particularly the MST Essay Guide, as well as some sample essays. However - if you require additional support, we can assess that on a case-by-case basis. Further support ranges from 1-on-1 study skills sessions, study skills tutorials, 1-on-1 tutoring, as well as assistance with 'Academic English'. Furthermore, assistance is available at the Library for learning how to use Library and research resources available to MST students.
If you are struggling and believe you may benefit from some guidance with study skills, please get in touch with the Registrar directly, or via reception. If you would like guidance in learning how to access research resources, get in touch with the library at email@example.com.
Health and welfare services cover a wide range of supports for issues including those related to physical health (i.e. medical), disability, financial, and tenancy.
For Health services you’ll be referred to qualified external providers. MST staff can make known some practitioners as needed.
MST supports student welfare in the following ways:
- Special provision in exams, or alternate mode of assessment, for students with illness, disability or injury - are overseen by the Registrar and Academic Dean.
- Pastoral support of students.
For access to information about welfare services at MST – the key contacts are the Dean of Students and Registrar. You can get in contact with them via email, phone or by chatting to them in person.
While staff at the college cannot provide legal advice, you may be referred to services in the community that can help you with legal matters; such as traffic incidents, domestic violence matters, family law matters, immigration, and consumer rights.
From time-to-time, students are referred to external legal services where necessary. The MST Dean of Students can provide details of access to legal services if your matter relates to an issue at College.
Support with accommodation will provide you with information about ways to find accommodation while you undertake study. MST is a day and off-campus college, however the Registrar in conjunction with the Dean of students can support you with accommodation issues or enquiries while you undertake study.
Students may also wish to join a closed student Facebook noticeboard where accommodation options are posted from time to time.
The student advocacy service helps students understand policy and procedures and can assist with making appeals, grievances and complaints. In general, student advocacy services at MST are provided by the Academic Dean, Registrar and Dean of Students. If you would like to lodge an appeal, grievance, or complaint - make a time to speak with one of these people.